FAQs
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
Shipping
We only ship within India. Please sign up to our newsletter for future updates regarding shipping in your country.
Please check our shipping policy here.
Products
Our Right Ringlets leave-in Conditioner can be used on all hair types including straight hair. Right Ringlets Curl Defining Gel is for naturally wavy and curly hair type.
If you have naturally straight hair then our products will not turn your hair into curly.
Payments
The amount will be auto refunded within 48 hrs. Kindly check your customer dashboard to see the status of your refund. Refunds into bank usually takes 3-5 business days to reflect in your bank account. Please drop us an email too at care@ashbabotanics.com for the follow up.
Typically, network failures lead to such situations. Worry not, your money and orders are safe with us. Please drop us an email at care@ashbabotanics.com with your transaction reference number and we will resolve it as soon as possible..